Civaro — Account and Data Deletion Requests

Users may request deactivation or deletion of their Civaro account and associated data by using the option inside the app:

Profile → Privacy and account → Request account deactivation or deletion

If the user cannot access the app, the request may also be sent by email to:
Geral.bdiniciativas@gmail.com

The request should include the email address used in Civaro and, when applicable, the condominium or demo environment associated with the account.

Some records may need to be retained for legal, accounting, condominium governance, audit, security or dispute-resolution purposes. In those cases, Civaro may deactivate access, restrict processing or anonymize data where appropriate, while retaining records that must be preserved.